PLANET WNRT-320GS - Manual (Page 81)

User’s Manual of WNRT-320GS
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h. Try to use IP address instead of hostname. If you can
access a remote server by an IP address but not by a
hostname, please check the DNS setting.
Unable to be found by the
wireless clients
a. Check if the “Broadcast SSID” is disabled.
b. Are you too far from the WNRT-320GS? Try to get
closer.
c. Please remember that you have to enter SSID to your
wireless client device manually, if SSID broadcast is
disabled.
File download is very slow
or breaks frequently
a. Are you using QoS function? Please disable it and try
again.
Please be patient, sometime Internet is just that slow.
b. Reset the WNRT-320GS to the factory default settings
and see if it is better after that.
c. Try to know what other computers are doing in the
same local area network. If someone is transferring big
files, other people will think Internet is really slow.
d. If this never happens before, call you Internet service
provider to check if there is something wrong with their
network.
Unable to login the web
management UI: password is
wrong
a. Make sure you are connecting to the correct IP address
of the WNRT-320GS.
b. Password is case-sensitive. Make sure the “Caps Lock”
light is not illuminated.
c. If you really forget the password, please do hardware
reset.
The device is getting hot. a. This is not a malfunction if you can keep your hand on
the case of the WNRT-320GS.
b. If you smell something wrong or see the smoke coming
out from the WNRT-320GS or power adapter, please
disconnect the device and power adapter from power
(make sure it’s safe before you’re doing this!), and call
your dealer of purchase for help.
The date and time of all event
logs are wrong
a. Adjust the internal clock of the WNRT-320GS.