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Printing a network status sheet, It takes a long time to start epsonnet config – Epson AcuLaser M8000N User Manual

Page 123

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It takes a long time to start EpsonNet Config.

Cause

What to do

The Novell Client service is installed.

Double-click Network in Control Panel, and then double-click the
network adapter that does not use the IPX/SPX-compatible protocol.
Clear the items related to IPX to unbind IPX.

The printers on the IPX network do not appear in the EpsonNet Config dialog box.

Cause

What to do

The printer is turned off.

Turn on the printer.

The printer is not in the same segment as the
computer where you installed EpsonNet
Config.

To search for network interfaces in other segments, use Search options
of EpsonNet Config.

You have not logged in to the target NetWare
server with supervisor privileges.

From the computer on which EpsonNet Config is installed, log in to the
target NetWare server with supervisor privileges.

Cannot monitor the printer using EPSON Status Monitor.

Cause

What to do

You set the NDS Print Server settings for the
printer using EpsonNet Config for Windows.

Re-configure the printer assigned as the print server using NetWare
Administrator.

For users of printers not supporting NetWare queue-based printing

Nothing prints even though clients have sent data to the printer.

Cause

What to do

Clients may not be registered, or the network
interface may not be working correctly.

Make sure clients are registered as users of the NetWare server. Also,
make sure the network interface is working correctly.

Printing a Network Status Sheet

Before you start configuring the network interface, be sure to print a network status sheet that contains
important information such as the current configuration and the MAC address of the network
interface.

EPSON Network Guide

Troubleshooting 123

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