Epson LT - 286e - Manual (Page 97)

C h a p t e r 4
Troubleshooting
You should not encounter any difficulties as you set up and use
your Equity LT-286e. You can correct most problems by
adjusting a cable connection, changing a DIP switch or slide
switch setting, repeating a software procedure, or resetting the
computer. If anything out of the ordinary happens, turn to this
chapter for a solution.
If the suggestions in this chapter do not solve the problem,
contact your Epson dealer. Your dealer may be able to solve the
problem; if not, he or she can refer you to an authorized Epson
Customer Care Center. If necessary, call the Epson Consumer
Information number (1-800-922-891 1) for the location of your
nearest authorized Epson Customer Care Center.
When you contact your dealer or Epson Customer Care Center,
be ready to provide the serial number of your computer (located
on the bottom of the computer), its configuration (including
the type of disk drives and options), and the names and version
numbers of any software programs you are using.
The Computer Won’t Start
If your computer does not start up when you turn on the power
switch, follow the steps below. (Also see the section on hard
disk problems later in this chapter.)
1. Check that the status indicator bar above the keyboard is
on. If not, remove any diskettes from the diskette drives and
turn off the power. Wait five seconds, then turn the power
back on.
Troubleshooting 4-1