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Grass Valley NewsQ Pro v.2.1 User Manual

Page 61

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Channels

Digital News Production

47

This symbol indicates that the Media Server is no longer connected to a
channel. Check the following possible problems; you cannot remotely control
the Media Server while this symbol is present:

• There is no physical serial cable connection between NewsQ Pro and the

Media Server used for playout.

• COM ports are set incorrectly in the NewsQ Pro Channel Configuration; see

“Setting Channel Configuration” on page 93.

• Playout channels on the Media Server are not set to use remote protocol.

This manual is related to the following products: