Grass Valley K2 Solo 3G Client Service Manual v.9.0 - Manual (Page 77)

Thermal problems
Corrective Actions Possible Causes Problem
Ensure adequate airflow around
the K2 Solo 3G system. Inspect
the fans in the front bezel
assembly and its connections for
proper operation. If the fans are
not operating correctly, replace
the front bezel assembly. Airflow is blocked. The fan
module is not operating
correctly. The K2 Solo 3G system
overheats. This can be
accompanied by a StatusPane
message indicating a
temperature or fan problem.
Codec board problems
Investigate the problem further as described in the following table. If the problem persists, contact
Grass Valley Support.
Corrective Actions Possible Causes Problem
Check the codec board indicator
(LED) on the rear panel.
Visually inspect codec module.
Make sure it is connected
properly and there is no sign of
physical damage. Restart the K2
Solo 3G system. If the problem
persists, replace the codec
module. The codec module is not
connected properly or is faulty. A system status message
indicates a problem with the
codec board.
Power supply problems
Corrective Actions Possible Causes Problem
Make sure your power source is
reliable. The power source is faulty. The K2 Solo 3G system will
not power on or power fails
while the K2 Solo 3G system
is in operation. This can be
accompanied by a StatusPane
message indicating a power
supply problem prior to the
failure.
Both power supplies run and the
K2 Solo 3G system can operate
with just one power cord
connected. Connect one power
cord at a time and test with a
replacement cord. A power cord is faulty.
Check for thermal problems.
Cool the K2 Solo 3G system. The K2 Solo 3G system is too
hot. The built-in overtemperature
protection can shut down the
power supply.
06 November 2012 K2 Solo 3G Service Manual 77
Troubleshooting problems