Grass Valley K2 Solo 3G Client Service Manual v.9.0 - Manual (Page 6)

Checking pre-installed software..............................................................................................................56
K2 Solo 3G system pre-installed software .........................................................................................56
Making CMOS settings...........................................................................................................................56
Restoring disk controller configuration....................................................................................................56
Recovering the media database.............................................................................................................59
About the automatic database backup process..................................................................................59
Identifying a corrupt media database..................................................................................................59
Restoring the media database............................................................................................................59
Using recovery images...........................................................................................................................60
About the recovery image process......................................................................................................60
Creating a recovery image..................................................................................................................61
Restoring from a system-specific recovery image..............................................................................62
About saving and restoring settings while reimaging..........................................................................64
Saving settings before generic reimage..............................................................................................64
Restoring from a generic image..........................................................................................................65
Restoring settings after generic reimage............................................................................................66
Installing the Discovery Agent on a K2 Solo system...........................................................................67
Using diagnostic tools.............................................................................................................................68
Running Check Disk............................................................................................................................68
Running diagnostics for K2 Solo 3G system.......................................................................................68
Chapter 4: Troubleshooting problems....................................................................................71
Step 1: Check configurations .................................................................................................................72
Step 2: Check connections and external equipment...............................................................................72
Step 3: Check system status messages.................................................................................................72
Step 4: Identify problems using the startup sequence............................................................................72
Shutdown/restart problems.....................................................................................................................74
Checking external equipment.................................................................................................................74
VGA display problems.........................................................................................................................74
Keyboard and mouse problems..........................................................................................................74
Power connection sequence...................................................................................................................75
BIOS startup...........................................................................................................................................75
Windows startup.....................................................................................................................................75
K2 Solo 3G system startup.....................................................................................................................76
Windows startup problems.....................................................................................................................76
Thermal problems...................................................................................................................................77
Codec board problems...........................................................................................................................77
Power supply problems...........................................................................................................................77
Video problems.......................................................................................................................................78
Audio problems.......................................................................................................................................78
Timecode problems................................................................................................................................79
Operational problems.............................................................................................................................79
System problems....................................................................................................................................81
Storage problems...................................................................................................................................81
Media File System problems...............................................................................................................81
Media disk problems...........................................................................................................................82
Checking the storage system..............................................................................................................83
Network, transfer, and streaming problems............................................................................................85
Chapter 5: Removing and replacing FRUs.............................................................................87
Removing and replacing FRUs...............................................................................................................88
External Parts Removal..........................................................................................................................88
Handipak handle removal....................................................................................................................89
Handipak feet removal........................................................................................................................89
Codec module removal.......................................................................................................................90
Front bezel removal K2 Solo...............................................................................................................91
6 K2 Solo 3G Service Manual 06 November 2012
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