Grass Valley K2 Dyno PA v.2.0 - Manual (Page 7)

Grass Valley Product Support
To get technical assistance, check on the status of a question, or to report a new issue,
contact Grass Valley Product Support via e-mail, the Web, or by phone or fax.
Web Technical Support
To access support information on the Web, visit the product support Web page on the
Grass Valley Web site. You can download software or find solutions to problems.
World Wide Web: http://www.grassvalley.com/support/
Technical Support E-mail Address: [email protected]
Grass Valley Knowledge Base: http://grassvalley.novosolutions.net/
In the Knowledge Base you can search by topic, search by product, or browse the
Table of Contents to find Frequently Asked Questions (FAQ).
Telephone Support
Use the following information to contact Product Support by phone.
International Support Centers
Our international support centers are available 24 hours a day, 7 days a week.
In country Toll free Support Center
+33 1 48 25 20 20 +800 80 80 20 20 France
+1 530 478 4148 +1 800 547 8949 United States
Authorized Local Support Representative
A local support representative may be available in your country. To locate a support
center during normal local business hours, refer to the following list. This list is
regularly updated on the website for Grass Valley Product Support
( http://www.grassvalley.com/support/contact/phone/ )
After–hours local phone support is also available for warranty and contract customers.
Telephone Country Region
+86 10 5883 7575 China Asia
+852 2531 3058 Hong Kong, Taiwan, Korea,
Macau
+81 3 6848 5561 Japan
13 June 2011 Dyno Production Assistant User Manual 7