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Updating software, Acquiring software updates – Grass Valley 2000NET v3.2.2 User Manual

Page 41

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2000NET Instruction Manual

41

Using the 2000NET GUI

Updating Software

There are currently three ways of updating software on Kameleon and 2000
series modules depending on the type of module and its current software
version.

2000NET (version 3.2.0 and later), Kameleon, and some applicable 2000
modules may be updated using the NetConfig Networking Applica-
tion option available with modular and other Grass Valley products.
Refer to the NetConfig Instruction Manual available with the option
and on-line and the specific module release notes for complete details.

If NetConfig is not available, 2000NET (all versions), Kameleon, and
some applicable 2000 modules may be updated using the FTP down-
load method described in this manual (

FTP Method Overview on

page 42

).

Some 2000 series modules do not support either of the above remote
software downloads. These modules require a special cable kit as
described in

Unsupported Software Updates on page 55

.

Acquiring Software Updates

Software upgrade packages are available from the Grass Valley Customer
Service FAQ site or the public FTP site. The free FTP server software is also
available.

You may connect to the Grass Valley FAQ site to access the latest module
and free FTP Server software and subscribe to software updates automati-
cally at the following URL:

http://gvg.custhelp.com

The information provided here is the most up-to-date. Using this link is rec-
ommended so that when new versions of software are released, you are
notified by E-mail. It also provides information on module software
updating, including a list of the modules that do not support remote
upgrades.

To find the latest available 2000 software on the FAQ site, do the following:

1.

Navigate to the FAQ site and click on the first FAQ in the list labeled
DOWNLOAD THE LATEST SOFTWARE?

2.

Select the link to the correct module software.

If you cannot find the software you need you may also go directly to the
Thomson Grass Valley ftp site to download the software at the following
location:

ftp://ftp.thomsongrassvalley.com/pub/modular