For tro – H3C Technologies H3C Intelligent Management Center User Manual
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FAQ
Problems you may encounter when you are using web browsers to access iMC BIMS and solutions
lists the solutions to different problems.
Table 3 Problems and solutions
Problem Solution
Some operations may cause
web page or system data errors.
Avoid the following operations:
1. Switch between pages with the Forward or Back button.
2. Open a new window through File > New > Window with IE, or through
File > New Window with Firefox.
3. Open two Firefox windows on a computer at the same time to access the
same iMC BIMS server.
4. Enter too many characters in a text box.
5. Click the Stop icon of the browser when the page displays a progress
bar. After that, you cannot proceed with any operation until you click the
Refresh icon of the browser, which brings you back to the homepage of the
system.
6. In a short period, frequently click an object (such as the button, link, or
menu) in the browser.
How to set IE 7.0 so that links
are not opened in new tabs?
Set as follows:
1. Start IE and select Tools > Internet Options.
2. Select the General tab, and then click Settings.
3. Select Always open pop-ups in a new window in the When a pop-up is
encountered: area.
A white screen appeared
suddenly during operation.
What shall I do?
This is a rare problem caused by IE incompatibility and resolution errors.
From the right-click menu, select Refresh to refresh the page.
The page does not respond
when being closed in IE 6.0
SP2.
This is due to an inherent defect in the IE. This problem does not exist in IE SP
1, IE SP 3, or Firefox.
I failed to log in to the system
through IE running on a newly
installed Windows OS. What
shall I do?
The cause is that IE has a higher security level by default in a fresh OS.
1. Set the security level to Medium.
•
Start IE and select Tools > Internet Options.
•
Select the Security tab, and then click Custom Level.
•
In the popup dialog box, set the security level to Medium.
2. Add the website of the system to the trusted sites.
•
Start IE and select Tools > Internet Options.
•
Select the Security tab, Select Trusted sites, and then click Sites.
•
Add the website of the system on the popup dialog box.
When using Firefox to access
the iMC BIMS system, what
operations should be avoided
After logging in to the iMC BIMS system through Firefox, click Go back one
page to return to the login page. Then clicking Go forward one page brings
you back to the system without typing your user information. For security, it