H3C Technologies H3C Intelligent Management Center - Manual (Page 102)

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After IMC is installed in the Windows Server 2003 64-bit edition, the IMC background processes cannot
be started. How to solve the problem?
Before installing IMC in Windows Server 2003 64-bit OS, you must first install the
WindowsServer2003-KB942288-v4-x64.exe patch. Otherwise, part of IMC processes cannot start after
installation and deployment.
To solve this problem, stop IMC, install the patch mentioned above, and then manually execute IMC
installation path\deploy\components\server\vcredist.exe.
When IMC database is installed on a remote database server (Windows Server 2008 or Windows
Server 2008 R2), how to solve the abnormality occurred during the deployment process?
This is because the user that enabled the SQL Server on the remote database server is not assigned the
write access to the IMCdata folder in the IMC installation path.
To solve the problem, manually change the access right of the IMCdata folder on the remote database
server.
During the component deployment process, an error message “Deployment is stopped with error. For
details, see the log.” appears, and “Execute database script error!” is displayed in the system log. Then
check the specified log file according to the prompt information, and only the error information that the
object dbo.qv.id already exists is displayed. How do I solve the problem?
Log in to the Query Analyzer of SQL Server as an sa user, and then execute the following commands:
use model
EXEC sp_droptype 'qv_id'
Then, deploy the component again.
When installing IMC on a PC running Windows Server 2008 R2, the system indicates the Windows
Installer cannot be installed, as shown in the following figure. How do I solve this problem?
On the Windows Installer dialog box, click Browse. On the dialog box for selecting a file, search any
folder whose name contains digits and letters abcdef in the root directory, select file vc_red.msi in the
folder, and click OK. Then, you can continue the installation.
Figure 77 Windows Installer
In Linux, how can I solve the problem that the JavaService is closed when Xwindows is closed?
Use service IMCdmsd start to start the JavaService.