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Troubleshooting application software upgrade – H3C Technologies H3C MSR 20-2X[40] User Manual

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Troubleshooting Application Software Upgrade

Symptom 1:
When upgrading the software using TFTP/FTP, the system displays:

==================================================

|Note: '.' = Clear field. |

| '-' = Go to previous field. |

| Ctrl+D = Quit. |

==========================================================================

Protocol (FTP or TFTP) :tftp ftp

Load File Name :host

:

Target File Name :target

:

Server IP Address :192.168.1.1

Local IP Address :192.168.1.253

Gateway IP Address :0.0.0.0

FTP User Name :user

FTP User Password :password

Loading...Failed!

Solution:
Fault occurs because the source file does not exist, the network cable is not connected, or the IP address

of the PC is incorrect. Make sure that the source file is in the TFTP/FTP root directory, the cable is

connected securely, and the IP address is set correctly.
Symptom 2:
When upgrading the software using TFTP, the system displays:

==================================================

|Note: '.' = Clear field. |

| '-' = Go to previous field. |

| Ctrl+D = Quit. |

==========================================================================

Protocol (FTP or TFTP) :tftp ftp

Load File Name :host

:

Target File Name :target

:

Server IP Address :192.168.1.1

Local IP Address :192.168.1.253

Gateway IP Address :0.0.0.0

FTP User Name :user

FTP User Password :password

Loading...

Done!

11487495 bytes downloaded.