beautypg.com

2 return authorization – Thinklogical Q-4300 Chassis Manual User Manual

Page 16

background image



Revision A

16

July 2011

Note:

Thinklogical

Inc. products carry a one year warranty, with longer term available at

time of purchase on most products. Please refer to your product invoice for your products
Warranty Terms & Conditions.


Defect remedy shall be the repair or replacement of the product, provided that the defective product is
returned to the authorized dealer within a year from the date of delivery.

If you wish to return your device, contact the Thinklogical

authorized dealer where you purchased the

device, or if you purchased directly, call Thinklogical

at 1-800-291-3211 (USA).


7.2.2 Return Authorization

In the event you must return a product to Thinklogical

directly, please contact Customer Support at

1-800-291-3211 or 1-203-647-8700. Customer Support will ask you to describe the problem and will
issue you a Return Merchandise Authorization number (RMA#). Pack the device in its original box, if
possible, and return it with the RMA# printed on the outside of the box.

Note: DO NOT return a product to Th

inklogical™ without a Return Material Authorization.


Return address for products with Return Material Authorization:

Thinklogical, LLC

Attn: RMA#
100 Washington Street
Milford, CT 06460 USA

PH: 1-800-291-3211 (USA only)

Our Address

If you have any issue with a product, have product questions or need technical assistance with your
Thinklogical

system, please call us at 1-800-291-3211 (USA only) or 1-203-647-8700 and let us help.

If

you‟d like to write us, our mailing address is:

T

hinklogical™ LLC.

100 Washington Street
Milford, CT 06460 USA