7 how to contact us, 1 customer support – Thinklogical Q-4300 Chassis Manual User Manual
Page 14
Revision A
14
July 2011
Note: The user may notice degraded audio performance in the presence of
electromagnetic fields.
Note: If using a keyboard that is noise susceptible, a ferrite ring on the keyboard
cable may be needed to comply with Immunity Requirements
Product Serial Number
Q-4300 products have a unique serial number, imprinted on an adhesive label that is fixed to the bottom
of the chassis. The serial number includes a date-code. The format for the date-code is 2 digits for the
month, 2 digits for the day and 2 digits for the year, plus two or three digits for a unique unit number. This
serial number is also found on the original shipping carton.
Connection to the Product
Connections and installation hardware for our products use industry-standard devices and methods. All
wiring connections to the customer equipment are designed to minimize proprietary or customized
connectors and cabling. Power connections are made with regionally appropriate power cords and
approved methods.
7 How to Contact Us
7.1 Customer Support
Thank you for choosing a Thinklogical
™
product for your application. We appreciate your business and
are dedicated to helping you successfully use our product. Thinklogical
™
is here to help you.
Thinklogical™ is an engineering company and you will receive the information you require directly from
our most knowledgeable engineers. We believe that the first line of support is the design engineer that
developed the product. Therefore, your questions will be handled promptly by our in-house engineers
who are most familiar with your products.
To contact Thinklogical
™
, use the following telephone numbers and internet-based methods.
Website
Check out our website for current product offerings, support information and general information about
all of the products we offer.
Our internet website offers product information on all current systems, including technical specification
sheets and installation guides (for viewing online or for download), product diagrams showing physical
connections and other information you might need.
Internet: