Support – SoundTraxx Tsunami Installation User Manual
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Tsunami Installation Guide
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Tsunami Installation Guide
Page 31
Support
shipped to foreign addresses will be shipped via U.S. Airmail. If no payment is included with
the repair, no work will begin until you have contacted the Customer Service Department.
5. While a rare occasion, in the instance a decoder is determined to be un-repairable, the
system will be returned to you at no charge, with no repairs made. Optionally, the cost of a
standard repair may be applied to the purchase of a replacement decoder. Purchase must
be made directly through the factory.
6. A large percentage of Digital Sound Decoders that are returned are not defective or dam-
aged at all, but have been incorrectly programmed or misused. Digital Sound Decoders
returned that are found to be in good working condition will be returned less a $10.00
charge plus the cost of return shipping. To avoid this, please follow our easy troubleshooting
procedures which can be found in this manual and on our website before returning a sound
system for repair.
For prompt factory service, contact:
SoundTraxx Service Department
210 Rock Point Drive
Durango, CO 81301
Telephone (970) 259-0690
Fax (970) 259-0691
Email: [email protected]