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Support – SoundTraxx Tsunami Installation User Manual

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Tsunami Installation Guide

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Tsunami Installation Guide

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shipped to foreign addresses will be shipped via U.S. Airmail. If no payment is included with

the repair, no work will begin until you have contacted the Customer Service Department.

5. While a rare occasion, in the instance a decoder is determined to be un-repairable, the

system will be returned to you at no charge, with no repairs made. Optionally, the cost of a

standard repair may be applied to the purchase of a replacement decoder. Purchase must

be made directly through the factory.

6. A large percentage of Digital Sound Decoders that are returned are not defective or dam-

aged at all, but have been incorrectly programmed or misused. Digital Sound Decoders

returned that are found to be in good working condition will be returned less a $10.00

charge plus the cost of return shipping. To avoid this, please follow our easy troubleshooting

procedures which can be found in this manual and on our website before returning a sound

system for repair.

For prompt factory service, contact:

SoundTraxx Service Department

210 Rock Point Drive

Durango, CO 81301

Telephone (970) 259-0690

Fax (970) 259-0691

Email: [email protected]