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Troubleshooting – Dell X51 User Manual

Page 124

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124

Maintenance and Troubleshooting

Troubleshooting

The following table lists some common problems you might face and their
probable solutions. To troubleshoot, use a single solution from the bullet
list or a combination of solutions in the given order.

For soft or hard reset, please refer to "Resetting the Axim" on page 53.

Problem

Solution

Accessory with form factor as Compact
Flash II or Secure Digital Card has not
been detected by the device.

• Remove the card from the slot and

soft reset the device.

• If the card is not detected even after

soft resetting the device, remove the
card from the slot and hard reset the
device.

• Certain cards require their own

software. Install the software, if
necessary.

System not responding to screen taps

• Clean the touchscreen.
• Check the button lock on the left side

of the system.

• Clean the touchscreen.
• Soft reset the device.

System not responding to button
commands

• Check the button lock on the left side

of the system.

• Tap Unlock on the Today screen if it is

in locked state.

• Check button assignment settings.
• Soft reset the device.