Setup, Customer gmail name, Security access code – Skutch Electronics EX-12 Technical Reference Guide User Manual
Page 22: Dealer verify email address, Check mail, transfer, and search for ex-12, Display form on error, 3 year limited warranty, Ex-12

Page 22
For Version 2.00
EX-12
REMOTE Updatable MOH MP3 Player
4- == No Flash Drive in EX-12==. This report lets you know that someone has removed the flash drive
and it has been removed for over an hour. This report will be issued one time per day until the Flash
Drive is re-inserted into the EX-12.
Setup:
When the Dealer sends the EX-12 to the customer he/she will put this information on the Flash Drive
and EX-12 Manager will automatically import it from the EX-12 when connected. This feature has been
added to allow local editing of the setup information. It is password protected, and requires the word
“skutch” for access.
Customer GMAIL Name:
This is the name of the GMAIL account that has been setup specifically for the EX-12. Do not include the
“@GMAIL” portion. See “Dealer Preparation before sending the EX-12 to Customer:” on page 4 for
detailed information on setting up the GMAIL account for the EX-12.
Security Access Code
This is a four digit security access code that is required for all updates. It MUST be placed on the subject
line of the UPDATE email.
Dealer Verify Email Address:
This is the email address where all email confirmations are sent. This MUST be the complete email
address.
LOG:
The EX-12 Manager keeps a LOG off all activities that take place. This is used for troubleshooting
purposes in case of problems.
Check Mail, Transfer, and Search for EX-12:
These buttons allow you to manually control the EX-12 Manager program. They are most often used for
troubleshooting.
Display FORM on ERROR:
If the EX-12 is disconnected from power, the CAT-5 cable/USB Adapter is disconnected, or the FLASH
DRIVE is removed, the EX-12 Manager program will automatically display on the computer screen and
will notify you of this problem. If you click the red” X” in Upper Right hand corner it will minimize the
program but as long as the problem exist, it will keep popping back up every 6 seconds or so. If you
check this box, it will disable the program from popping back up.
3 YEAR LIMITED WARRANTY
This SKUTCH PRODUCT is warranted against defects for a period of three (3) years from the date of the original invoice. The USB Flash Drive is
not manufactured by us and is warranted against defects for a period of one (1) year from the date of original invoice. Within this period, we
will repair it without charge for parts and labor. To obtain warranty service the product must be returned, at the customer's expense, to
SKUTCH Electronics along with a copy of the original invoice. After the unit has been repaired, SKUTCH will ship the PRODUCT back via UPS
GROUND service at our expense. If any other form of return shipment is requested, the customer will pay for 100% of the shipping cost.