JLCooper eBOX - Manual (Page 58)

58
rranty JLCooper Electronics Limited Wa
JLCooper Electronics ("JLCooper") warrants this product to be free of defects in materials or
orkmanship for a period of 12 months from the date of purchase. This warranty is non-
nd the benefits apply only to the original owner. Proof of purchase in the form of
ales receipt is required for warranty coverage. To receive service under this
ustomers in the United States should contact the JLCooper factory at (310) 322-
e United States, it is recommended that you first contact
our Dealer or Distributor, since they may offer their own service or support policy. If local
paid and
ent, JLCooper Electronics, 142 Arena Street, El Segundo, CA
0245. Please include the following: copy of the sales receipt, your name and address (no P.O.
sed with
he
er
air or replace the defective part(s)
r unit. Carriage, insurance, customs duties, impounds, tariffs, taxes, surchanges, brokerage
s warranty. JLCooper's normal repair turn
ound time at the factory is approximately 15 business days from receipt of product to
l turn around time
e customer's reported
of related products
le at additional cost.
eturn authorization is
ver defects or repairs
ot limited to: abuse,
ner's manual; nor does
cover damage from accident, negligence, using incorrect power supply, modification,
ter; nor for
, lightning,
HE DURATION OF ANY OTHER WARRANTIES, WHETHER IMPLIED OR EXPRESS,
BUT NOT LIMITED TO THE IMPLIED WARRANTY OF
ABILITY, IS LIMITE TO THE DURATION OF THE EXPRESS
WARRANTY HEREIN. JLCOOPER HEREBY EXCLUDES INCIDENTAL AND
CONSEQUENTIAL DAMAGES, INC UDING BUT NOT LIMITED TO: LOSS OF TIME,
INCONVENIENCE, DELAY IN PERF
MANCE OF THIS WARRANTY, THE LOSS OF
UCT OR COMMERCIAL LOSS, AND FOR BREACH OF ANY
D WARRANTY OF MERCHANT-
ABILITY APPLICABLE TO THIS PRODUCT OOPER SHALL NOT BE LIABLE FOR
DAMAGES OR LOSS RESULTING FROM THE NEGLIGENT OR INTENTIONAL ACTS
OF THE SHIPPER OR HIS CONTRACT FFILIATES. THE CUSTOMER SHOULD
CONTACT THE SHIPPER FOR PROPER CLAIMS PROCEDURES IN THE EVENT OF
DAMAGE OR LOSS RESULTING FROM SHIPMENT. THIS WARRANTY SHALL BE
GOVERENED BY THE LAWS OF THE STATE OF CALIFORNIA.
w
transferable a
d s an itemize
warranty, c
9990 and talk to a service technician. If necessary, a Return Authorization number may be
issued. For our customers outside th
y
support is not obtainable, please send a FAX to JLCooper's Service Department at +1 310 335
0110 with a detailed description of the service required. Upon issuance of return authorization,
the product should be packed in the original shipping materials and shipped pre
insured to: Service Departm
9
Boxes, please), a brief description of the problem, and any other related items discus
the service department and considered necessary to evaluate the product or effect a repair. T
return authorization number must be clearly written on the outside of the package. JLCoop
ill at its option, without charge for parts or labor, either rep w
o
fees and other shipping costs are not covered by thi
ar
shipping. Your actual turn around time will include return shipping. Actua
will vary depending upon many factors including the repeatability of th
y complaint, the availability of parts required for repair, the availabilit
needed to evaluate the product if necessary. Priority services are availab
These should be discussed with the service technician at the time the r
issued. This warranty provides only the benefits specified and does not co
needed as result of acts beyond the control of JLCooper including but n
failure to operate in accordance with the procedures outlined in this ow
it
alteration, improper use, unauthorized servicing, tampering, ingress of foreign mat
damage from natural or man-made events such as, but not limited to flooding
electrostatic discharge, tornadoes, earthquake, fire, civil unrest, war, terrorism, etc.
T
INCLUDING
MERCHANT
D
L
OR
USE OF THE PROD
EXPRESS OR IMPLIE
. JLC
A