JLCooper eBOX - Manual (Page 54)

54
shooting Trouble
If for some reason the eBOX does not give you the expected
results, take a moment to do some investigating. The most
important concept is that you have your eBOX connected properly
as outlined in Installation and Use. Take a moment to double
check your setup.
• W ate o
• Do the 10 red LEDs flash alternately at power up?
• Do the Link and 100 (or 10) LEDs light up?
• In any mo
(ping 192.168.254.102)?
it
communicate
with it using the web page?
• In normal client or server mode, can you communicate
with it using the eBOX Configuration Utility?
• The ARP Cache in the host application may have the
incorrect entry for the eBOX's IP address. Try clearing
the ARP cache (arp -d in Windows).
• In normal server mode, if you telnet to the eBOX, do
you see a short packet of unprintable characters every 5
seconds as shown in the screenshot below?
hat is the st f the DIP switches?
de, can you ping it
• If you are using the password protection feature, is
enabled in both eBOXes?
• In webpage configuration mode, can you