Call hold, Call waiting, Call transfer – Grandstream GXW400x User Manual User Manual

Page 22: Blind transfer, Attended transfer

FIRMWARE VERSION 1.0.14.1 GXW400X USER MANUAL Page 20 of 60

b) If the target IP address/port is 192.168.1.20:5062, then the dialing convention would be:

*47 or Voice Prompt with option 47, then 192*168*0*160*5062

followed by pressing the “#” key

if it is configured as a send key or wait for 4 seconds.

NOTE:

When completing direct IP call, the “Use Random Port” should set to “NO”. You can not make

direct IP calls between FXS ports since they are using same IP.

CALL HOLD

Place a call on hold by pressing the “flash” button on the analog phone (if the phone has that button).

Press the “flash” button again to release the previously held Caller and resume conversation. If no “flash”

button is available, use “hook flash” (toggle on-off hook quickly). You may drop a call using hook flash.

CALL WAITING

Call waiting tone (2 short beeps) indicates an incoming call, if the call waiting feature is enabled. Toggle

between incoming call

and current call by pressing the “flash” button. First call is placed on hold. Press

the “flash” button to toggle between two active calls.

CALL TRANSFER

BLIND TRANSFER

Assume that call Caller A and B are in conversation. A wants to Blind Transfer B to C:

3. Caller A presses FLASH on the analog phone to hear the dial tone.

4. Caller A dials *87

then dials caller C’s number, and then # (or wait for 4 seconds).

5. Caller A will hear the dial tone. Then, A can hang up.

NOTE:

“Enable Call Feature” must be set to “Yes” in web configuration page.

ATTENDED TRANSFER

Assume that Caller A and B are in conversation. Caller A wants to Attend Transfer B to C:

1. Caller A presses FLASH on the analog phone for dial tone.

Caller A then dials Caller C’s number followed by # (or wait for 4 seconds).