Daktronics DataTime Outdoor LED Time & Temperature Displays - Manual (Page 28)

5.3 Repair & Return Program
For items not subject to exchange, Daktronics offers a Repair & Return Program. To send a
part for repair, follow these steps:
1. Call or fax Daktronics Customer Service:
Phone: 800-325-8766 Fax: 605-697-4444
2. Receive a Return Materials Authorization (RMA) number before shipping.
This expedites repair of the part.
3. Package and pad the item carefully to prevent damage during shipment.
Electronic components, such as printed circuit boards, should be placed in an
antistatic bag before boxing. Daktronics does not recommend using packing peanuts.
4. Enclose:
• your name
• address
• phone number
• the RMA number
• a clear description of symptoms
Shipping Address
Daktronics Customer Service
PO Box 5128
201 Daktronics Dr.
Brookings, SD 57006
Attn: RMA#___________
5.4 Daktronics Warranty and Limitation of Liability
The Daktronics Warranty and Limitation of Liability is located in Error! Reference source not
found.. The Warranty is independent of Extended Service agreements and is the authority in
matters of service, repair, and display operation.
24 Parts Replacement