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2 troubleshooting – Daktronics DataTime DF-1012 Time & Temperature Display User Manual

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16

Maintenance and Troubleshooting

4.2 Troubleshooting

This section lists potential problems with the display, indicates possible causes, and suggests corrective
actions. This list does not include every possible problem, but it does represent some of the more common
situations that may occur. (Refer to the appropriate manual for a list of potential problems with an add-on or
separately mounted Galaxy

®

display.)

Symptom/Condition

Possible Cause

Entire display fails to work

Check for proper line voltage at power termination panel

Check connections from power supply to driver.

Check power LED on driver.

Cannot communicate with display

Check connections at J-box and display.

Make sure DataMaster controller is receiving power.

Check serial wires from J-box to host driver.

No display on client sign

Check for power on client.

Check signal wires from host to client.

Make sure protocol plug is not connected. (Protocol plug for host
driver only.)

Check addressing of client display.

Client drivers will continually cycle through
the power-on self-test host driver.

Make sure address is set on the

Garbled display

Power down and power display back up.

Check connections from driver to digits.

Re-send message from DM-100.

Digit will not light

Test using different digit board in display.

Test using a different output from the driver.

Black wire to digit broken.

Poor contact at driver connection.

Driver malfunction.

Segment will not light

Test using output to different segment.

Check for broken LED or connection.

Check wires between driver and digit.

Poor contact at driver connector.

Driver shift register failure.

Segment stays lit

Test using output to different segment.

Check for shorts on wires.

Driver shift register failure.

Data appears in the wrong place on the
display, wrong data on a particular line of
the display

Incorrect address settings on drivers. (Refer to “Power-On Self-Test” in
the following section.)

Incorrect connection from driver to digits.