Compuprint SP40 plus - Manual (Page 43)

User Manual
MAN10239-01 38
Ribbon Cartridge Problems
The following table is useful to identify and solve print quality problems.
Problem Cause
Solution
Fading print The ribbon is not fed Check that the ribbon is correctly inserted (see
“
Installing the Ribbon Cartridge ”.
Turn the ribbon tension knob to verify, that the
ribbon is not blocked.
If the problem is not solved, change the ribbon
cartridge.
The ribbon is used up or torn Change the ribbon cartridge.
NOTE:
Compuprint Sp40plus printer can signal with a
specific display message or by means of a blinking
led configuration when original Compuprint ribbon
near to be replace
(“
Installing the Ribbon Cartridge ”.
The printer does not
print The ribbon cartridge is not an
original Compuprint cartridge or
it is an exhausted cartridge. The printer checks the inserted cartridge, to avoid
damaging the print head assembly due to incorrect
ribbon feeding.
Insert or replace with an original Compuprint
ribbon cartridge.