Troubleshooting guide, Heating system, Electrical system – Dimension One Spas 01513-192 User Manual
Page 43: Water system

Aquatic Fitness System
2005 Owner’s Manual
39
Troubleshooting Guide
Heating System
Symptom
Problem
Corrective Action
1.
Temperature setting is too low
1.
Turn up the thermostat
2. Dirty
filter
2. Clean
filter
Does not heat
3. Flow switch out of adjustment
3. Call for service
1.
Temperature setting is to high
1.
Turn down the thermostat
Too hot
2. High limit tripped
2. Call for service
Flashing temperature of 34°F or 
134°F appears on the display 
Possible temperature sensor failure
Call for service
Electrical System
Symptom
Problem
Corrective Action
Will not turn on – in any mode
No power
Check circuit breaker and/or GFCI
Turns on by itself
Normal automatic daily power 
filtration, or anti-freeze cycle 
No action required
Light is out
Burned out bulb
Replace bulb
1.
Automatic 30-minute timer has 
shut pump off 
1.
Push JETS pad again to start 
another 30-minute cycle 
Pump shuts down unexpectedly 
while in use 
2. Motor over-heated and
automatic protective device
has shut down pump(s)
2. If pump(s) will not restart when
JETS pad is pushed, call for
service
 
Make sure that the equipment 
panel vent area is not blocked. 
Vent blockage can cause 
serious damage to your
equipment.
1. Check
water
level
2. Clean
filter
If problem persists:
1.
Turn off power
2. Restart
the
system
If problem persists:
 3 flashing LEDs appear on the 
Top Side Control 
Possible sensor errors
Call for service
Water System
Symptom
Problem
Corrective Action
Pulsating jets
Water level too low
Fill with water to 1” to 2” (2 to 5
centimeters) above the bottom of 
the tile line 
1. HydroTherapy
Jets
closed
1. Open
Jets
2. Diverter Valve turned
2. Turn the Diverter Valve
clockwise or counter 
clockwise 
3. Dirty
Filter
3. Clean
Filter
4. Air lock
4. Loosen pump union to allow air
to escape
No Jet Action, or action is poor
5. Gate valve closed
5. Open gate valve 
1. Check 
TA/pH
2. Test
and
adjust
The water is cloudy or has a smell
The water has a chemical
imbalance.
3. Change Water if necessary
