Avery Dennison 9460IP - Manual (Page 15)

15
T r o u b l e s h o o t i n g
Use the following table to correct some minor problems that may occur.
Problem Action
Printer does not connect
to a network (peer to
peer or infrastructure
mode) or display .
Make sure the printer’s radio harness is still
connected to the printer’s serial port. After a drop,
the cable may become disconnected.
Verify the settings for Infrastructure or
Ad Hoc mode (ESS ID, WEP, etc.).
The radio is not
configured. Make sure the correct cable is connected. To
configure the printer’s radio, use a DB9 female to
DB9 female (all lines wired straight through) cable.
After configuring the printer’s radio, connect the
printer’s radio harness to the printer’s serial port.
To configure the printer using the serial port, use a
null modem cable (part number 12029314 or
12029315).
The printer does not
communicate with your
network. Make sure your network settings for :
ESS ID
Protocol
Ad Hoc or Infrastructure mode
WEP options for keys and encryption
Long RF preamble
IP Address, Gateway, and Subnet Mask
match the printer’s radio configuration.
If your network’s protocol is set for LPR, make sure
you specify LPD protocol, not TCP.
For additional troubleshooting, disconnect the printer’s radio harness and
use the printer’s RS232 port for diagnostic purposes. Your System
Administrator can use the printer’s Diagnostics Menu. Call Technical
Support for more information.
For supplies, service or assistance, call:
1-800-543-6650 (In the U.S.A.) 1-800-363-7525 (In Canada)
44 1279 786777 (UK) 45 14 67 00 (France)
49 5731 78060 (Germany) 34-93 746 4310 (Spain)
01 800 300 72927 (Mexico) 55 (47) 338 2396 (Brazil)
61 2 9647 1833 (Australia) 852-2328-9949 (Hong Kong)
94-1-46500 (Sri Lanka)
www.paxar.com