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CRU Drive eRazer Ultra User Manual

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3.4 View Dock Info

This screen displays information about your Drive eRazer
unit.

• From the “Home/Start Erasing” screen, press the up or
down buttons to get to the “View Dock Info” screen.
Press ENTER.

• Use the UP or DOWN buttons to scroll through and view
the following info about Drive eRazer.

Appearance on LCD Condition/Explanation
Product Name

Brand name of the product (e.g.
“Drive eRazer Ultra”)

Unique ID#

A specific, unique number as-
signed to the unit for identifica-
tion, akin to a serial number.

Firmware ver. #

Minimal

Label Printer Output

Specific firmware version installed
on the Drive eRazer product.

3.5 Other Screens During the Erasure Process

3.5.1 Operational Status
During erasure, status messages are displayed on the
LCD. Examples are below.

Appearance
on LCD

Condition/Explanation

STARTING
ERASURE

Displays briefly when user first selects “start
erasing” and then confirms that selection.

GATHERING
INFO

Displays briefly while DEU is gathering
information from the drive and making
calculations to determine such things as the
presence of an HPA or DCO.

PREPARING
ERASE

Displays briefly while DEU is checking user
settings and planning the erase.

ESTIMATING
ERASE TIME

DEU is wiping a portion of the drive (for 1
minute) for the purpose of estimating how
long it will take to erase the whole drive.

PASSWORD
RESET

(Shown briefly.) DEU is about to reset the
password.

PASSWORD
RESET CYCLE
POWER

Drive’s password was successfully reset. User
must turn off DEU and then turn it back on.

HPA RESET

HPA was successfully removed.

DCO RESET

DCO was successfully removed.

VERIFY DONE

The erase process and verification completed
successfully.

ERASE DONE

The erase process completed successfully;
verification not available (only seen with Se-
cure Erase modes).


(continued)

Appearance on LCD

Condition/Explanation

PREPARING VERIFY

DEU is checking user settings and
planning the verification process.

3.5.2 Error Indication
If Drive eRazer Ultra encounters any errors, a brief
explanatory message displays. Examples are below.

Appearance on LCD

Condition/Explanation

PASSWORD ERROR

DEU tried to reset the password
on the drive, but was unable to
do so. Received an error from the
drive.

CAN'T RESET PASSWORD

Password reset was thought to
have been successful, but a sub-
sequent double-check detected
that the password was still pres-
ent.

FACTORY < min.

Drive suspected of reporting
bogus information. DCO size ap-
pears to be unreasonably large,
leaving less than 5MB of disk
capacity.

NATIVE < min.

Drive suspected of reporting
bogus information. HPA size ap-
pears to be unreasonably large,
leaving less than 5MB of disk
capacity.

BLOCKCNT < min.

Drive suspected of reporting bo-
gus information. Drive’s factory
capacity appears to be less than
5MB.

HPA RESET ERROR

Failed first attempt to remove
HPA.

HPA RESET FAILED

HPA was thought to have been
removed, but a subsequent
double-check found it to be still
present.

DCO RESET ERROR

Failed first attempt to remove
DCO.

DCO RESET FAILED

DCO was thought to have been

removed, but a subsequent

double-check found it to be still

present.

SECURE ERASE NOR

NOT SUPPORTED

Drive does not support the

“Secure Erase (Normal)” feature.

SECURE ERASE NOR

ERROR

An error occurred during the

Secure Erase (Normal) process.

SECURE ERASE ENH

NOT SUPPORTED

Drive does not support the

“Secure Erase (Enhanced)”

feature.

VIEW DOCK INFO:

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