Taser X2 - Manual (Page 47)

47 Chapter 5 Maintenance/Troubleshooting
USB Connection Status
The USB icon will display when the CEW is searching for the EVIDENCE Sync client software. The icon will display
solid when the CEW is connected to the software.
EVIDENCE Sync Software
If you do not have an EVIDENCE.com account, the EVIDENCE Sync software enables you to download the simplified
Event log to your local computer and print it. The software will not enable you to download the full Trilogy log
or update your X2 CEW software.
Each time you open the EVIDENCE Sync software, the system will ask you if you want to work offline or log into
EVIDENCE.com. Working offline will enable you to download the CEW to your personal computer. The login
option will direct you to create an EVIDENCE.com account.
Trilogy Log
The X2 CEW captures various pieces of information about the device – this is referred to as the Trilogy log:
• Event log
• Pulse log
• Engineering log
The data set from the Trilogy log is uploaded securely to EVIDENCE.com services, where the information is
encrypted, stored securely, and organized into dashboards that allow your agency to easily monitor the usage
and system status of your entire arsenal of X2 CEWs.
Upon upload to EVIDENCE.com services, the system displays the information from the Event and Pulse logs.
Event Log
The Event log tracks events and may help protect a user from claims of excessive force by providing documentation
of the time and date for each CEW deployment. The Event log also provides agencies with a powerful management
tool to track usage patterns and help prevent misuse. You do not need to download the X2 CEW to EVIDENCE.
com services to obtain the Event log – the simplified Event log can be downloaded directly to your PC using the
EVIDENCE Sync (Offline) software.