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Maintenance – Glow-worm Clearly Hybrid - Compact System User Manual

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0020096883_01 - 06/10 - Glow-worm

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MAINTENANCE

15.2.1

System fault codes

Fault

codes

Description

Cause

Solution

001

Failure in Ebus communication between with the
boiler

The boiler is not connected to the control
unit.
The cable polarity is reversed.
The boiler is off.

Check that the boiler is connected to the
control unit.
Check the connection’s + / - polarity.
Ensure that there is no interruption to the
electricity network and that the boiler is
properly connected and turned on.

002

Failure in Ebus communication between with the
heat pump

The heat pump is not connected to the
control unit.
The heat pump is off.

Make sure the heat pump is connected to
the control unit.
Ensure that there is no interruption to the
electricity network and that the heat pump
is properly connected and turned on.

003

Failure in Ebus communication between with the
hydraulic module

The hydraulic module is not connected to
the control unit.
The hydraulic module is off.

Make sure that the hydraulic module is
connected to the control unit.
Ensure that there is no interruption to the
electricity network and that the hydraulic
module is properly connected and turned
on.

010

Heating circuit fl ow temperature sensor failure
(open circuit)

The sensor is defective or not
properly connected to the control unit
management or hydraulic module.

Check the sensor’s connections.
Verify that the position and the operation
of the sensor are correct.
Check the sensor’s resistance.

011

Heating circuit fl ow temperature sensor failure
(short circuit)

The sensor is shorted.

012

Heating circuit fl ow temperature sensor failure low
temperature (open circuit)

The sensor is defective or not properly
connected to the control unit.

Check the sensor’s connections.
Verify that the position and the operation
of the sensor are correct.
Check the sensor’s resistance.

013

Heating circuit fl ow temperature sensor failure low
temperature (short circuit)

The sensor is shorted.

014

Domestic water tank temperature sensor failure
(open circuit)

The sensor is defective or not properly
connected to the control unit.

Check the sensor’s connections.
Verify that the position and the operation
of the sensor are correct.
Check the sensor’s resistance.

015

Domestic water tank temperature sensor failure
(short circuit)

The sensor is shorted.

021

Pressure too low <0.5 bar

There is a leak in the heating circuit.The
venting was not carried out correctly.

Check that there are no leaks.
Drain the heating circuit. Remove air.
Fill the installation.

030

Failure in communication with the zone 1 wireless
room thermostat.

The room thermostat is too far from the
control unit.
There is a problem with the batteries in
room thermostat.

Check the RF signal quality via the
Climapro2 RF installer menu.
Check the location of the thermostat.
Check that the thermostat’s batteries are
installed in their compartment.
Make sure the battery polarity is not
reversed.
Make sure the batteries are not dead.
If so, replace them with new batteries

031

Failure in communication with the zone 2 wireless
room thermostat.

032

Failure in communication with the zone 3 wireless
room thermostat.

033

Failure in communication with the zone 4 wireless
room thermostat.

034

Failure in communication with the zone 5 wireless
room thermostat.

035

Failure in communication with the zone 6 wireless
room thermostat.

036

Failure in communication with the wireless
outdoor sensor

The wireless outdoor sensor is too far
from the control unit.

Check the location of the outdoor sensor.
Check that the sensor’s power supply is
correctly provided by a photovoltaic cell.

15.2.2

Boiler fault codes

• Consult the boiler installation manual for information about

the fault codes.

15.2.3

Heat pump fault codes

• Consult the heat pump installation manual for information

about the fault codes.

15.3 Status

15.3.1 Boiler

status

• Consult the boiler installation manual for information about

the status codes.

15.3.2

Heat pump status

• Consult the heat pump installation manual for information

about the status codes.