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12 troubleshooting, Solving common problems – EXFO FTB-200 v2 Compact Modular Platform User Manual

Page 195

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Compact Modular Platform

185

12 Troubleshooting

Solving Common Problems

Problem

Cause

Solution

Unit does not turn on.

Battery is discharged.

Charge the battery.

Replace the battery with a fully

charged one.

Connect the unit to an external

power supply using the AC

adapter/charger.

Unit is not connected

to an external power

supply.

Connect the unit to an external power

supply using the AC adapter/charger.

External power supply

is disconnected.

Make sure the external power supply

is connected at both ends.

Unit screen

is dark.

Unit’s backlight is off. Press the backlight button.
Battery is discharged

and unit has shut

down.

Charge the battery.

Replace the battery with a fully

charged one.

Connect the unit to an external

power supply using the AC

adapter/charger.

External keyboard is not

working.

External keyboard has

not been detected.

Disconnect the keyboard, and

then connect it again.

Turn off the unit, connect the

keyboard, and turn on the unit.

Screen characters are

dim.

Brightness is not set

properly.

Adjust brightness.