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7 troubleshooting, Solving common problems, Error codes and descriptions – EXFO EPM-ELS-50 User Manual

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Troubleshooting

20

7 Troubleshooting

Solving Common Problems

Error Codes and Descriptions

ER: error code displayed until you press a key.

Problem

Possible Cause

Solution

The unit does not turn on.

Batteries are discharged. Replace batteries.

Reference power different than
source output power.

Received power outside
detector’s range.

Change source output
power.

Error

Code

Description

Solution

LIGH

(EPM-50

only)

Light detected while nulling offsets.
Nulling is not performed.

Correctly place protective cap on
detector port, then retry.

3/11

Embedded software problem.

Contact EXFO.

7

Hardware problem.

Replace unit.

13

Non-volatile memory corrupted
(would occur during unit
initialization).

³

Hold down all 3 buttons during
initialization to reset unit.

³

Unit must be recalibrated.
Contact EXFO.