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AMT Datasouth Fastmark 4000 User Manual

Page 71

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70 User's Guide

Only the Ready LED blinks

FM4402 printer

Possible Problems

Solutions

Remarks

Serial I/O error

Check the baud rate

Check the flow control

Memory full

Add the extension RAM

Cutter failed, or jam

at cutter

Check the cutter

Clear the jam

Only when cutter is installed.

Hardware error

Call for service

Only the Ready LED blinks

FM4602 and FM4603 printer

LCD display

Possible Problems and Solutions Remarks

SERIAL IO ERROR

. Verify baud rate, format or

protocol between host and

printer

. Check switches bits 6, 7 and 8.

Not Applicable to the Parallel port.

CUTTER FAILED

. Check the media

. Check the connection between

cutter and main board.

. Call for service.

For FM4602 and FM4603 verify switch
3 should be ON for cutter.

MEMORY FULL

. Check the graphics and soft font

formats from host.

Make sure to delete the graphics and
soft fonts, if the application software
no longer uses them

Host indicates “Printer Time Out”

Verify that the communication cable (parallel or serial) connection is secured to
both the port on the PC and to the connector on the printer.

Verify that the printer is power turned on (the power switch is at position ‘1’ and
the power LED is illuminated).