Warranty policy, Procedure during 12-manth warranty period – Pentax ZX-5N User Manual
Page 98
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WARRANTY POLICY
All Pentax cameras purchased through authorized bona
fide
photographic
distribution
channels
are
guaranteed
against defects of material or workmanship for a period
of twelve months from date of purchase. Service will be
rendered, and defective parts will be replaced without
cost to you within that period, provided the equipment
does not show evidence of impact, sand or liquid dam
age, mishandling, tampering, battery or chemical corro
sion,
operation
contrary
to
operating
instructions,
or
modification by an unauthorized repair shop. The manu
facturer or its authorized representatives shall not be li
able for any repair or alterations except those made
—jj
with its written consent and shall not be liable for dam-
ages from delay or loss of use or from other indirect or
0
consequential damages of any kind, whether caused by
1
defective material or workmanship or otherwise; and it
3 is expressly agreed that the liability of the manufacturer
“
or
its
representatives
under
all
guarantees
or
warran
ties, whether expressed or implied, is strictly limited to
the replacement of parts as herein before provided. No
refunds
will
be
made
on
repairs
by
non-authorized
Pentax service facilities.
Procedure During 12-manth Warranty Period
Any
Pentax
which
proves
defective
during
the
12-
month warranty period should be returned to the dealer
from whom you purchased the equipment or to the
manufacturer.
If
there
is
no
representatives
of
the
manufacturer in your country, send the equipment to
the manufacturer, with postage prepaid. In this case, it
will take a considerable length of time before the equip
ment can be returned to you owing to the complicated
customs procedures required. If the equipment is cov
ered by warranty, repairs will be made and parts re
placed
free
of
charge,
and
the
equipment
will
be
returned to you upon completion of servicing. If the
equipment is not covered by warranty, regular charges
of the manufacturer or of its representatives will apply.
Shipping charges are to be borne by the owner. If your
Pentax was purchased outside of the country where
you wish to have it serviced during the warranty period,
regular handling and servicing fees may be charged by
the
manufacturer's
representatives
in
that
country.
Notwithstanding
this,
your
Pentax
returned
to
the
manufacturer will be serviced free of charge according
to this procedure and warranty policy.