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2 service policy, 3 shipping firearms for repair – SIG SAUER P250 User Manual

Page 54

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54

www.sigsauer.com

12.2 service Policy

if you have questions concerning the performance or servicing of your firearm, please write or call:

sig saueR, inc.

attention: customer service

18 industrial drive exeter, nh 03833

Phone: (603) 772-2302

fax: (603) 772-9082

if you do not undeRstand the instRuctions foR oPeRating youR Pistol,
it is youR ResPonsibility to call ouR customeR seRVice dePaRtment at
(603) 772-2302 befoRe using youR fiReaRm.

12.3 shipping firearms for Repair

in the event you need to return your firearm to the Sig Sauer Service department,
here’s what to do:

1. first contact customer Service at (603) 772-2302 for an rMa number, which will allow Sig
Sauer to track the status of your return from its receipt at Sig Sauer through its return to
you. Please do not send your firearm until you obtain an rMa number.

2. Make sure that the chamber and magazine(s) are unloaded and that no ammunition is
included with your returned firearm.

3. Package the firearm securely to prevent damage. enclose a letter that includes your name,
street address, daytime phone number, model and serial number, and a detailed description
of the problem you have experienced or the work you want performed. With the exception of
extra magazines, do not include any other accessories such as scopes or mounts.