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5 call pickup, 1 group call pickup, 2 directed call pickup – Vertical Communications EP100 User Manual

Page 31: 1 group call pickup 2.5.2 directed call pickup

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CONVERSip EP100 User

Sept ‘04

Comdial

33

3. Dial extension number of station where call is currently on

hold.

4. Press DSS/BLF button or TAP to answer call.

Often, you will have more than one call on hold at your station. You
know you can retrieve the last call placed on hold simply by pressing
TAP; however, if you do not have line appearance for a line on which
another call is holding, the system provides a way for you to access
that call before servicing the last call you placed on hold.

To scan your held calls and retrieve a specific one:

1. Repeatedly press HOLD to scan held call list.
2. Press TAP to retrieve call.

2.5 Call Pickup

The EP100 offers three distinct methods to answer incoming calls that
are ringing at other stations.

2.5.1 GROUP CALL PICKUP

The installer often arranges several telephones together in a user
group. If your telephone is so arranged, you can answer calls that are
ringing at other stations within your particular group.

To answer a call that is ringing within your group,

1. Press INTERCOM.
2. Dial #4.
3. Speak toward telephone, or lift handset if privacy is desired.

2.5.2 DIRECTED CALL PICKUP

Also, you can answer a call that is ringing at any telephone in the
system if you know the ringing telephone’s extension number.

To answer a call that is ringing at any telephone in the system,