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Troubleshooting guide (cont.) – Culligan Sulfur-Cleer User Manual

Page 22

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Troubleshooting

Guide (cont.)

18

Complaint

Problem

Cause

Solution

Water leaking

from relief

valve.

A. Dirt lodged under

seat of valve.

1. Pressure has exceeded

rating on relief valve and

caused valve to open

1. Call your Culligan dealer

for service.

B. Faulty or defective

relief valve

1. Call your Culligan dealer

for service.

Water is

effervescent

A. This can be

expected when water

is aerated under

pressure.

1. Water supply has been

naturally aerated under well

system pressure. As water is

released to the atmosphere,

air molecules separate from

the water molecules.

1. This natural phenomenon

will typically dissipate to the

atmosphere in a matter of

seconds. If preferred, water

can be drawn and stored

in an open container prior

to use (i.e. fill a pitcher and

store in the refrigerator for

cool, fresh drinking water).

Loss of pressure A. See complaint #1, problem A & B
Air spurting at

outside or non-

filtered water

fixtures.

A. Inlet check valve

not sealing.

1. Improper installation

location.

1. Call your Culligan dealer

for service.

2. Foreign material preventing

check valve.

2. Call your Culligan dealer

for service.

3. Worn or faulty check valve. 3. Call your Culligan dealer

for service.

Air spurting

from filtered

water fixtures.

A. Reduced pressure

in distribution system.

1. Service flow demand is

greater than water supply

available from well pump

system.

1. Repair or replace well

pump system.

2. Water flow is restricted by

supply piping and/or water

treatment equipment.

2. Call your Culligan dealer

for service.

Loss of media

through drain

line.

A. New filter

backwashed during

first 24 hours after

installation.

1. New filter media is shipped

in a dry condition and must

soak for 24 hours to become

fully saturated before a

backwash cycle.

1. Clean drain line flow

control, control valve body,

seals, spacers and piston

assemblies

B. Air passing

through filter during

backwash.

1. Excess air accumulated

in media tank from aeration

pump.

1. Call your Culligan dealer

for service.

2. Excess air accumulated in

filter system from water supply

or well pump.

2a. Repair well pump

system.
2b. If the cause was due

to temporary loss of water

main pressure; the problem

will most likely correct itself

with the return of continuous

pressure.

Excessive

noise during

regeneration.

A. Howling or

whistling noise

during regeneration

cycle.

1. Inadequate drain line size. 1. Call your Culligan dealer

for service.

2. Drain line is vibrating

against other pipes, conduits,

pipe hangers, heat ducts, floor

joists,etc.

2. Call your Culligan dealer

for service.