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Troubleshooting guide – Culligan Sulfur-Cleer User Manual

Page 21

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17

Troubleshooting

Guide

Complaint Problem

Cause

Solution

Iron bleed-

through or

staining.

A. Inadequate

backwash of filter

1. Plugged drain line flow

control

1. Call your Culligan dealer for

service.

2. Insufficient water supply from

well.

2. Check for minimum specified

flow and pressure requirements

of filter system.

3. Plugged media tank inlet

diffuser or pick-up tube.

3. Call your Culligan dealer for

service.

4. Media bed fouled.

4. Call your Culligan dealer for

service.

B. Fails to

regenerate

1. Interrupted electrical service.

1. Assure continuous electrical

supply (check plug, breaker,

fuses, etc.).

2. Faulty circuit board.

2. Replace circuit board.

3. Faulty drive motor.

3. Replace drive motor.

4. Circuit board set incorrectly.

4. Reset circuit board.

C. Water

contaminant

levels are greater

than limits

established by

Culligan.

1. It is not uncommon for local

water conditions to change.

1. Call your Culligan dealer for

service.

D. Inadequate

aeration

1. Loss of air through inlet check

valve.

1. Call your Culligan dealer for

service.

2. Loss of air through air leak.

2. Call your Culligan dealer for

service.

3. Faulty aeration pump.
a. Electrical failure

a. Assure permanent electrical

service (check plug, breaker,

fuses, terminal block on control

valve, etc.).

b. Pneumatic failure

b. Call your Culligan dealer for

service.

c. Damp environment

c. Call your Culligan dealer for

service.

4. Air loss through high demand. 4. Call your Culligan dealer for

service.

E. Exceeding

recommended

filter system flow

rate.

1. Service flow rate demand is

higher than filter system design

flow rate.

1. Call your Culligan dealer for

service.

F. Regeneration

during service

flow demand.

1. Time of day set incorrectly.

1. Call your Culligan dealer for

service.

G. Raw water

bleeding through

filter.

1. Internal control valve leak.

1. Call your Culligan dealer for

service.