Canon MF5770 User Manual
Page 51
7-10
T
roub
leshooting
7
Q
Is any toner left in the cartridge?
A
Replace the cartridge with a new one. For more information, see Chapter 8, "Maintenance," in the
User’s Guide.
A
Select
the Menu. With this setting, the machine will not store documents in the memory even if the toner
has run out. (See <7. TONER SUPPLY LOW> of "Menu Descriptions," on p. 8-6.)
Q
Is the correct paper loaded in the cassette?
A
Make sure paper is loaded in the cassette. For more information, see Chapter 2, "Paper Handling,"
in the User’s Guide.
A
Load the correct paper size or change
more information, see the following:
•
Chapter 2, "Paper Handling," in the User’s Guide
•
Chapter 5, "Copying," in the User’s Guide
Faxed images are blotched or uneven.
Q
Are the telephone lines in proper condition? Or do you have a good connection?
A
ECM (Error Correction Mode) for sending/receiving should eliminate such problems. However, if the
telephone lines are in poor condition, you may have to try again. Then call the sender to resend the
document.
Q
Is the sending fax machine functioning properly?
A
The sending fax machine usually determines the fax's quality. Call the sender and have them make
sure the scanning glass of their fax machine is clean.
Cannot receive a fax using ECM (Error Correction Mode).
Q
Does the sending fax machine support ECM?
A
If the sending fax machine does not support ECM, the document is received in the normal mode
without error checking.