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Canon MF5770 User Manual

Page 51

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7-10

T

roub

leshooting

7

Q

Is any toner left in the cartridge?

A

Replace the cartridge with a new one. For more information, see Chapter 8, "Maintenance," in the
User’s Guide.

A

Select in in in of
the Menu. With this setting, the machine will not store documents in the memory even if the toner
has run out. (See <7. TONER SUPPLY LOW> of "Menu Descriptions," on p. 8-6.)

Q

Is the correct paper loaded in the cassette?

A

Make sure paper is loaded in the cassette. For more information, see Chapter 2, "Paper Handling,"
in the User’s Guide.

A

Load the correct paper size or change in of the Menu. For
more information, see the following:

Chapter 2, "Paper Handling," in the User’s Guide

Chapter 5, "Copying," in the User’s Guide

Faxed images are blotched or uneven.

Q

Are the telephone lines in proper condition? Or do you have a good connection?

A

ECM (Error Correction Mode) for sending/receiving should eliminate such problems. However, if the
telephone lines are in poor condition, you may have to try again. Then call the sender to resend the
document.

Q

Is the sending fax machine functioning properly?

A

The sending fax machine usually determines the fax's quality. Call the sender and have them make
sure the scanning glass of their fax machine is clean.

Cannot receive a fax using ECM (Error Correction Mode).

Q

Does the sending fax machine support ECM?

A

If the sending fax machine does not support ECM, the document is received in the normal mode
without error checking.

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