Canon MF5770 - Manual (Page 45)

7-4
T
roub
leshooting
7
#0003
Cause 1 A document longer than one foot is being sent from the feeder.
Remedy Divide the document into pages and resend from the platen glass.
Cause 2 Data is too large and taking too long to send a document.
Remedy Reduce the scan resolution and resend.
Cause 3 It’s taking too long to receive a page.
Remedy Contact the other party and have them reduce the scan resolution or split the document into
segments and resend.
#0005
Cause 1 The other party’s fax machine did not respond within 35 seconds.
Remedy Send the document again. Contact the other party and have them check their fax machine. If you are
making an overseas call, add pauses to the registered number.
Cause 2 The other party is not using a G3 fax machine.
Remedy Check with the other party, and send the document to a G3 fax machine. If the other party does not
have a G3 fax machine, try sending your document using a transmission mode that the other party
supports.
#0009
Cause No paper is loaded in the cassette or the cassette is not set properly.
Remedy Load paper in the cassette or set the cassette properly.
#0012
Cause The other fax machine has run out of paper and its memory is full.
Remedy Contact the other party, and tell them to refill their paper cassette.