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Troubleshooting, Lcd messages, Chapter 7 – Canon MF5770 User Manual

Page 42: Lcd messages -1

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CHAPTER

7

Troubleshooting

This chapter describes the problems you might encounter during fax operations and their remedies. It also explains
what to do if you cannot solve the problem by yourself.

LCD Messages

The following messages are displayed in the LCD when the machine performs a function or if it
encounters an error.

This section describes messages related to fax functions. For other messages, see Chapter 9,
"Troubleshooting," in the User’s Guide.

CHANGE PAPERSIZE

Cause

When the machine prints the reports or lists, the paper size setting is set to a size other than ,
or .

Remedy

Set the paper size setting to , or and load paper of the same size. For the TX report or
RX report, the machine automatically prints the report(s) which was stored in the memory.

CHECK DOCUMENT

Cause 1

There is a paper jam in the ADF.

Remedy

Remove the document you are trying to send in the ADF. (See Chapter 9, "Troubleshooting," in the
User’s Guide.)
Make sure that the document is not too long or too short. (See Chapter 3, "Document Handling," in
the User’s Guide.)

Cause 2

The ADF roller rotates without feeding documents.

Remedy

Fan the edge that will feed into the machine first, then tap the edge of multiple page documents on a
flat surface to even the stack.

This manual is related to the following products: