Canon MF5770 User Manual
Page 50
7-9
T
roub
leshooting
7
Cannot receive a document manually.
Q
Is the machine set to receive manually?
A
For the machine to receive faxes manually, the receive mode must be set to
5, "Receiving Faxes".)
Q
Did you press [Start], or dial the remote receiving ID after hanging up the handset?
A
Always press [Start], or dial the remote receiving ID before hanging up the handset. Otherwise you
will disconnect the call.
Print quality is poor.
Q
Are you using the correct type of paper?
A
Make sure you load paper that meets the paper requirements for the machine. For more information,
see Chapter 5, "Copying," in the User’s Guide.
Q
Is the sending fax machine functioning properly?
A
The sending fax machine usually determines the fax's quality. Call the sender and have them make
sure the scanning glass of their fax machine is clean.
Q
Is the machine in the toner saver mode?
A
Set
"Machine Settings," in the User’s Guide.)
Faxes do not print.
Q
Is the cartridge installed properly?
A
Make sure the cartridge is installed properly. For more information, see Chapter 8, "Maintenance," in
the User’s Guide.
Q
Is the sealing tape removed from the cartridge?
A
Remove the sealing tape from the toner cartridge. (See "Install cartridge," in the Set-Up Sheet.)