Comtrol Multiport Modems Windows XP - Manual (Page 3)

Table of Contents 3
Table of Contents
Overview ................................................................................................................................................................ 5
Driver Requirements ........................................................................................................................................ 5
Locating Current Drivers ................................................................................................................................. 5
Hardware Installation Documentation............................................................................................................ 5
Driver Features ................................................................................................................................................. 6
Upgrading Your Operating System to Windows XP ....................................................................................... 6
Installing the Device Driver.............................................................................................................................. 7
Installation Procedures..................................................................................................................................... 7
Upgrading the Driver (Existing Installation).................................................................................................. 9
Found New Hardware Wizard Installation (Driver Not Found) .................................................................. 15
Changing or Configuring Device Properties.................................................................................................. 19
Configuring Port Properties ........................................................................................................................... 21
Removing the Adapter and Driver ................................................................................................................. 24
Configuring Non-Plug and Play Devices...................................................................................................... 25
Installing Non-Plug and Play Devices ........................................................................................................... 25
Comtrol Tools...................................................................................................................................................... 33
Installing the Utilities (Windows 2000 and Windows XP) ........................................................................... 33
Using Test Terminal ....................................................................................................................................... 35
Using Port Monitor ......................................................................................................................................... 38
Using Peer Tracer ........................................................................................................................................... 43
Troubleshooting and Technical Support ..................................................................................................... 45
Troubleshooting............................................................................................................................................... 45
Before calling Technical Support ................................................................................................................... 45
Technical Support ........................................................................................................................................... 46
Index ..................................................................................................................................................................... 47