Before you call for service – GE CGS975SEDSS User Manual
Page 56
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Before you call for service^
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Troubleshooting Tips
Problem
Possible Causes
What To Do
Burners do not light
(cont.)
A fuse in your home may be
blown or the circuit breaker
tripped.
• Replace the fuse or reset the circuit breaker.
Burner parts not replaced
correctly.
• See the Care and cleaning of the range section.
Gas/Control Lockout
or Control Lockout
feature is activated
• If
LOC ON
appears in the display, the range control is
locked. Turn this feature off to use the range. See the
Gas/Control Lockout or Control Lockout section.
Food does not broil
properly in the upper oven
Oven controls improperly set.
• Make sure you touch the
Broil Hi/Lo
pad.
Oven door not closed.
• See the Using the upper oven section.
Improper shelf position
being used.
• See the Broiling Guide.
Food being cooked
in a hot pan.
• For best results, use a pan designed for broiling.
Make sure it is cool.
Cookware not suited
for broiling.
• For best results, use a pan designed for broiling.
Oven bottom not securely
seated in position.
• See the Installation of the range section.
Upper oven temperature
too hot or too cold
Oven thermostat
needs adjustment.
• See the Adjust the upper oven thermostat—Do it
yourself! section.
Clock and timer
do not work
Plug on range is not completely
inserted in the electrical outlet.
• Make sure electrical plug is plugged into a live, properly
grounded outlet.
A fuse in your home may be
blown or the circuit breaker
tripped.
• Replace the fuse or reset the circuit breaker.
Oven controls improperly set.
• See the Using the clock and timer section.
Upper oven light does
not work
Light bulb is loose or defective.
• Tighten or replace the bulb.
Plug on range is not completely
inserted in the electrical outlet.
• Make sure electrical plug is plugged into a live, properly
grounded outlet.
Upper oven will not
self-clean
The oven temperature is too
high to set a self-clean operation.
• Allow the range to cool to room temperature and
reset the controls.
Oven controls improperly set.
• See the Using the self-cleaning upper oven section.
On models with a door latch,
the oven door is not in the
locked position.
• Make sure you move the door latch handle all the way
to the right.
“Crackling" or
"popping" sound
This is the sound of the
metal heating and cooling
during both the cooking and
cleaning functions.
• This is normal.
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