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2100_10_11.pdf, Troubleshooting – Braeburn 2100 User Manual

Page 6

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10

11

TROUBLESHOOTING

6

TROUBLESHOOTING

6

cont.

SYMPTOM

POTENTIAL SOLUTION

SYMPTOM

POTENTIAL SOLUTION

Verify your program setpoint time entries. The heating and

cooling programs utilize the same setpoint times, but have

individual setpoint temperatures for the

MORN, DAY, EVE and

NIGHT setpoints. See Setting Your Energy Saving Program

section of this manual.
Thermostat program has been temporarily overridden and

program indicator is flashing in the display. Wait till next setpoint

and the temporary override will expire or change setpoint

temperature to desired comfort level.
Thermostat program is in Extended Hold (Vacation) Mode and

HOLD and TEMP is showing in display. Press HOLD or RETURN

button to release permanent hold and return the thermostat to

normal program operation.

Thermostat turns
heating or cooling
system on too often
or not often enough.

Increase or decrease first stage temperature differential setting

as appropriate to provide the desired performance level. See

Setting Temperature Differential section of this manual.

Thermostat turns on
second (auxiliary)
stage of heating too
quickly or not quickly
enough.

Increase or decrease second (auxiliary) stage temperature

differential setting as appropriate to provide the desired

performance level. See Setting Temperature Differential section

of this manual.

Thermostat will not
follow program
setpoints.

Check current time of day, day of week program settings. Make

sure to verify

AM/PM indicator is accurately displaying desired

time settings. See Setting Current Time of Day and Day of Week

section of this manual.
Check to see if

OFF is shown in display. This indicates that the

system is turned off at the thermostat. Move the system selector

switch to the

HEAT or COOL position. After the compressor short

cycle protection 5-minute period expires the system should start

within several seconds.

Low battery indicator
is shown in
thermostat display.

Replace back-up batteries as soon as possible.

See Low Battery Detection and Replacement section of

this manual.

OFF is shown in
thermostat display
and heating or
cooling system will
not start.

This indicates that the system is turned off at the thermostat.

Move the system selector switch to the

HEAT or COOL position.

After the compressor short cycle protection 5-minute period

expires the system should start within several seconds.

Thermostat display
is blank.

It is possible that AC power is not present at the thermostat and

the back-up batteries are fully discharged. Check fuse, circuit

breaker and thermostat wiring as appropriate to verify AC power

is available. Replace back-up batteries before re-programming

thermostat to make sure you have back-up power. See Low

Battery Detection and Replacement and Setting Your Energy

Saving Program sections of this manual.
If AC Power is present, call a professional service technician to

verify thermostat and system performance.

Thermostat will not
allow me to program
a setpoint
temperature higher
than 90˚ F (32˚ C).

This is above the normal thermostat temperature setting range

of 45˚ to 90˚ F (7˚ to 32˚ C).

Thermostat will not
allow me to program
a set point
temperature lower
than 45˚ F (7˚ C).

This is below the normal thermostat temperature setting range

of 45˚ to 90˚ F (7˚ to 32˚ C).

LO is shown in the
thermostat display
where the room
temperature is
normally displayed.

HI is shown in the
thermostat display
where the room
temperature is
normally displayed.

The temperature sensed by the thermostat is higher than the

99˚ F (37˚ C) upper limit of the thermostats display range. The

display will return to normal after the sensed temperature

lowers within the 40˚ to 99˚ F (5˚ to 37˚ C) display range. Turn on

the cooling system or use other methods to lower the

temperature accordingly.
This condition could occur from the system being turned off

during an exceptionally warm period or upon installation when

the thermostat has been stored for a long period of time in a

warm vehicle or location prior to being installed. The thermostat

is equipped with a mechanical high temperature safety switch

that will turn off the thermostat should the temperature exceed

99˚ F (37˚ C) in the heat mode.

The temperature sensed by the thermostat is lower than

the 40˚ F (5˚ C) lower limit of the thermostats display range.

The display will return to normal after the sensed temperature

rises within the 40˚ to 99˚ F (5˚ to 37˚ C) display range. If the

temperature in the controlled space seems to be normal, wait

for the thermostat to acclimate to the correct room temperature.

If the room seems to be colder than usual, turn on the heating

system to raise the temperature as needed for comfort within

the room.
This condition could occur from the system being turned off

during a cold weather period or upon installation when the

thermostat has been stored for a long period of time in a cold

vehicle or location prior to being installed. The thermostat should

be allowed to warm up prior to installation to allow proper

heating control once installed.

Wiring Diagram for 2 Stage Heat, 1 Stage Cool