AltiGen MAXCS 7.0 Update 1 CDR - Manual (Page 74)

Data Schema
70 CDR Manual
22 – No session: A tries to log on to MaxCommunicator/MaxAgent/
AltiConsole/third party application, but there are no more licenses
available.
23 – Personal Park: call is parked by #31.
24 – System Park: call is parked by #41.
25 – Line Park: call is parked by #51.
26 – Call Monitor: A runs MaxSupervisor and initiates a silent monitor or
barge in.
27 – Overhead Paging: Call presses #44 / #45 / #46 to page.
28 – Reminder Call: Call was preset as a reminder call.
29 – Group Member RNA: A calls a workgroup and rings an agent. The
agent does not answer the ring.
30 – One Number Access: A calls B and goes into B's one number access
menu.
31 – APC Connect: [never used]
32 – Ring: call is dropped while it's ringing.
33 – Transfer Ring: A calls B. B presses Flash and dials C. While C is
ringing, B drops and A drops. Call A with C gets this exit state.
34 – Transfer Connected: A calls B and is connected. A presses flash, dials
C, and is connected too. A drops. Call A with C got this exit state.
Table 10: WGRTSUMMARY
Database Element Definition Type Specification
Version Version of the record LONG
2 = OE/ACM
5.0A
NodeID
Server ID (System ID)
assigned to a MAXCS
system in MaxAdmin
LONG value: 1–100
StartTime
GMT start time of
record’s period.
Seconds since 1970/01/
01 00:00:00.
LONG
EndTime
GMT end time of
record’s period.
Seconds since 1970/01/
01 00:00:00.
LONG