AltiGen MAXCS 7.0 Update 1 CDR - Manual (Page 53)

Records and Data Schema
CDR Manual 49
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Field Definition
Node ID
Server ID (System ID) assigned to a MAXCS system in
MaxAdmin
Session ID
Session ID: a unique number, usually 9 digits or larger, assigned
by MAXCS to a call
Internal Call Internal or external call
Direction Direction of the call (incoming or outgoing)
Start Time
Outgoing call: Date / time when caller receives ringback, busy, or
connect signal
Incoming call: Date / time when system responds to the call.
End Time Date and time when call exits this stage or disconnects
Duration Duration of call (End Time minus Start Time)
Caller Type Caller line type (see Table 9, “CDRMAIN" for details)
Caller PAD Line’s physical address for a call
Caller ID Caller number for a call
Caller Name Caller name for a call
Target Type Call target line type (see Table 9, “CDRMAIN" for details)
Target PAD Physical address of line for a call target
Target ID Number for a call target
Target Name Name for a call target
Workgroup Number Target workgroup number for an incoming call
Outgoing
Workgroup
Workgroup number for an outgoing call, as set in MaxAdmin or
by agent at logon
DNIS DNIS number for incoming call
Project
Project number for trunk, as set in MaxAdmin
Account Code Account code
Attendant Duration Duration while call is in Auto Attendant/IVR state
Ring Duration
Duration while call is in ringing state.
Queue Duration
Duration while incoming call is in queue (workgroup or direct call)
VM Duration
Duration after a call goes into voicemail box; includes
greeting, false attempts at messages, and review of
message, and includes VM Record Duration