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Exporting records, Exporting records” fo – AltiGen MAXCS 7.0 Update 1 CDR User Manual

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Exporting Records

32 CDR Manual

Figure 3. Agent Statistics window

Exporting Records

You can export records in csv format from the Statistics, Summary, Detail,
and Record windows.

To export records from the Statistics window:

1.

Click Export.

2.

Click OK to open the Save As dialog box.

To export records from the Summary, Detail, and Record windows:

1.

Do one of the following:

• To export specific records, select the records you want, then click

Export. In the Select window that appears, select Export only
selected records.

• To export all records, click Export. In the Select window that

appears, select Export All Records.

2.

Click OK to open the Save As dialog box.