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AltiGen MAXCS 7.0 Update 1 CDR User Manual

Page 60

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Data Schema

56 CDR Manual

Time_Stamp

GMT time when
activity occurs.
Seconds since
1970/01/01
00:00:00.

LONG

GMTOffset

Offset to GMT time,
includes daytime
savings, in
seconds; ex: Pacific
Summer time
25200

LONG

LocalDay

8 digit number
representing date

ex: 20040608 = 06/
08/2004

LONG

Format: yyyymmdd

DayOfWeek

Day of the week

LONG

0 = Sunday

1 = Monday

2 = Tuesday

3 = Wednesday

4 = Thursday

5 = Friday

6 = Saturday

AgentNum

Agent Extension
Number

LONG

WGNum

Workgroup Number

LONG

Activity

Activity of the Agent

LONG

1 = Staff

2 = UnStaff

3 = Login

4 = Logout

5 = Ready

6 = DNDFWD

7 = Not Ready

8 = Wrapup

9 = Error

Database
Element

Definition

Type

Specification