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AltiGen MAXCS 7.0 Update 1 CDR User Manual

Page 72

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Data Schema

68 CDR Manual

ExitState specifications (see database element ExitState):

1 – Auto Attendant: call exits in the AA / IVR.

2 –– Forward: call is forwarded from an extension by configuration

forwarding.

3 – Call Redirect: call is redirected to another extension or trunk by the

AltiLinkPlus command "Redirect".

AbnTargetType

Type of abandon
forward target

LONG

1=Abandon to AA

2=Abandon to Operator

3=Abandon to Extension

4=Abandon to Outside

Number

5 =Abandon to VM

6 = Abandon to

Application

7 = Abandon to Others

8 = Call Disconnected

AdvQAppType

Type of Advanced
Queue Management
Application

LONG

MMCallType

Multi-Media call type

LONG

PriorityQueueDur
ation

The duration in seconds
of a call hold current
priority in queue

LONG

IVRExitPoint

Exit Point of IVR/AA

CHAR
(63)

When a call is transferred
from AA menu, the
system logs the exit AA
point, which is the AA
item ID.

IVRData

Data of IVR/AA

CHAR
(255)

UserData

Agent input

CHAR
(255)

FormData

Web form data

CHAR

URLData

Last URL

CHAR
(255)

DNISName

DNIS name for
incoming call

CHAR
(64)

Database Element Definition

Type

Specification