Kofax Communication Server 9.1 - Manual (Page 56)

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3.7 Voice Settings
The Voice Settings tool allows a user to manage their voicemail greetings via the web. A user can create
new greetings, edit their settings, and delete greetings. Greetings can either be recorded via a telephone or
audio files can be uploaded via the web tool. Weekly schedules can be created, allowing users to choose
which greetings should be played at which time of day and on which day of the week.
3.7.1 Changing Voice Password
The Voice Settings tool is available by clicking
Options and choosing Voice Settings in the tool
list. A voice password for the current user can be
changed by clicking Change Voice Password.
In an opened view, the user must enter the old
password and the new password twice.
Picture 119: Voice settings
Picture 120: Voice settings
3.7.2 Greeting and Schedule List
3.7.3 System Greetings and Schedules
The primary screen presents a list of all of the user‟s
greetings and schedules.
Greetings and schedules can be created, edited and
deleted by clicking the appropriate buttons on this
screen.
Only one greeting or schedule can be active at a
time. A greeting or schedule is made active by
clicking on the row in the table. The active item is
highlighted.
Greetings and schedules in the list that are
designated with the word [System] are items that
belong to a system profile. These items can be used
by the user, but cannot be deleted and the recorded
audio greetings cannot be changed.