KEYENCE XG Series - Manual (Page 18)

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(1) Change the Windows firewall settings (For Windows 7)
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You may not be able to connect due to security software or the Windows firewall settings.
‐ From the Start menu, select "Control Panel" ⇒ "Security" ⇒ "Windows Firewall" to
open this window.
(In this screenshot, the settings are being managed by Symantec antivirus software.)
Change the Windows firewall settings to unblock or block programs as necessary.
Check how to configure the settings with the network administrator before changing any
settings.
* Note
If these settings are changed, it may not
be possible to connect to internal or
external company networks.
Change the settings back as necessary.
* Note
It may pose a risk to change these
settings on a PC that is connected to
internal or external company networks.
Set up a PC only for using FileZilla, or
check with the network administrator
before changing the settings.
(2) Use a fixed IP Address
If the IP Address settings are set to DHCP (set automatically), it may not be possible to
connect.
In this case, specify a fixed IP Address.
For Windows 7
‐ From the Start menu select "Control Panel" ⇒ "Network and Internet" ⇒ "Network and
Sharing Center" to open the above window.
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Troubleshooting - Connection Problems