Panasonic KX-F590 - Manual (Page 55)

Troubleshooting and Maintenance
General corrective measures
GENERAL
I cannot make and receive calls.
—The line cord is connected incorrectly or not
connected. Confirm the connection {see page 9).
I cannot make calls.
—The setting of the dialing mode is wrong. Check
the selector (see page 9).
The unit does not work.
—Disconnect the unit from the telephone line and
connect a known working phone. If the known
working phone operates properly, call your
service personnel to have the unit repaired. If
the known working phone does not operate
properly, consult your telephone company.
The unit does not ring.
—The ringer volume is set to OFF.
Raise it to a suitable level (see page 10).
The REDIAL/PAUSE button does not function
properly.
—The button has combination feature of redial
and pause. It will redial the last dialed number
when it is pressed after hanging up and getting
dial tone again (see page 13). If it is pressed
after you dial another phone number, the button
will function as pause button (see page 49).
While programming, I cannot enter the code or
ID number.
—The whole or part of the number you try to enter
is same as the other code or ID. Change the
number into new one (see pages 20, 38 and 39).
FAX TRANSMiSSiON
_________________________
The other party complains that letters on their
received document are distorted.
—If your line has special telephone sen/ices such
as call waiting, the service may have been
activated during the fax reception. Connect the
unit to a line that does not have such services.
—Another telephone connected to the same line
as your unit is connected is hung off. Hang up
and try again.
The other party complains that dirty patterns or
black line appear on their received documents.
—The glass or rollers on your unit are dirty. Clean
them (see page 59).
I cannot make an international fax call.
—Use the overseas transmission mode (see
page 44).
—Add two pauses at the end of the phone number
(see page 49).
FAXRECEPTfON
____________________________
I cannot receive documents automatically.
—The receive mode is set to TEL. Set the receive
mode to EXT TAM, TEL/FAX or FAX.
—The time to answer the call may be too long.
Decrease the number of rings (see pages 23
and 24).
Recording image is faint.
—The sender transmitted a faint document.
Request them to transmit a clearer copy of the
document.
—The thermal head is dirty. Clean it (see page 59).
RECEPTiON IN EXT. TAM MODE
I cannot receive documents automatically.
—Your greeting message on the answering
machine may be too long. Shorten the message
(up to 10 seconds) or ask the other party to
press your remote fax activation code and then
start transmission (see page 37).
—Set the number of rings to one or two on the
answering machine.
—The silent detection feature is set to OFF. Set it
to ON (se page 21).
I cannot receive voice messages.
—Confirm that the answering machine is turned on
or connected to the unit properly.
—Set the number of rings to one or two on the
answering machine.
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